FREQUENTLY ASKED QUESTIONS
Quick answers about orders, delivery, returns and getting in touch with AceFindz Fitness.
Where do you ship?
We ship to eligible destinations shown at checkout. Available delivery options and any shipping charges are displayed before payment is completed.
How long will delivery take?
Delivery times vary depending on the product, destination, supplier processing time and carrier conditions. Tracking information is provided when available.
How do I track my order?
Once tracking is available, it will be sent to you by email. Please allow some time for the carrier’s tracking system to update after dispatch.
Can I return an item?
Return requests are accepted within 30 days of receiving eligible items, subject to our Refund Policy. Customers in the European Union also retain any applicable statutory cancellation rights.
Can products from one order arrive separately?
Yes. If your order contains multiple products, items may sometimes be shipped in separate packages and arrive at different times.
Can I change or cancel an order?
Contact us as soon as possible after ordering. We’ll do our best to help, but changes or cancellations can’t be guaranteed once processing has started.
How can I contact AceFindz Fitness?
Email us at acefindzfitness@gmail.com or use our Contact page. Please include your order number when your question is about an existing order.
Still need help?
Send us a message at acefindzfitness@gmail.com and we’ll help you from there.